This was my first visit with Dr Duran. The appt was easy and timely to schedule. There was a miscommunication during my check in process, but I had almost finished my paperwork when I was called for my appt. Assistant very efficient and friendly. Dr Duran is great! Very engaging, thorough in explanation of treatment plan, listened to my questions and has an easy laugh. I trust his skills and judgement going into treatment because I feel he believes this is my best option. Encouraging regarding future activities and prognosis. Even thanked me for coming in so prepared ( I had copies of MRI, and a copy of report for my questions ) which I don’t think I’ve EVER had happen. Scheduler was thorough, listened to my scheduling constraints ( traveling 3+ hours for visit) and was fun to talk with. Hoping I don’t NEED to return after my procedure, but certainly will without hesitation if I need to. Well worth the travel to understand my condition and get treatment.