Dr. Duran actually pays attention to what you have to say in person and on many forms. He is personable, professional and always interested in your worries and thoughts. Noel Ramos makes a good side kick for this working pair. Both take the time and effort to explain all the ins & outs of your situation. The rest of the staff are all polite and ready to answer your questions. They fill in the tme and help your appt. be a success.